Once your payment is confirmed, your order enters our processing queue. Please allow up to 24 hours for payment verification. After verification is complete, you will receive an order confirmation email at the address provided at checkout with your order ID and a summary of your purchase.
We deliver anywhere in Europe. If you can select your country at checkout, we ship to you — including major destinations such as:
… and every other European country.
After your order is packed and dispatched, you will receive a second email containing your tracking number. All shipments include tracking, so you can monitor your package from dispatch to arrival.
Once your tracking code is sent, you can track your order using parcelsapp.com, 17track.net, or other package-tracking websites.
Business days exclude weekends and public holidays. Delays may occur during peak postal periods or due to customs processing in the destination country.
You can view your order status at any time in the order area of your account. You can also follow your package using the tracking number sent in your dispatch email. If you have not received your confirmation or tracking email within the stated timeframes, please check your spam folder before contacting support.
